I borrowed a Zubax GNSS from a friend for testing on our quadcopter. It’s a very impressive module that outperforms any of the other GPS units I’ve tested. After successful testing we decided to order a couple units for use on our commercial inspection quad.
We placed our order and chose the expedited shipping option about 3 weeks ago now, and they still haven’t been shipped
We’ve emailed and called multiple times to get some sort of update on our order. The only response we received was on the 7th of Februrary saying our order would be shipped on Friday the 8th. We received a tracking number on the 8th. As of today (the 18th) the tracking states “label created” and nothing more.
Feeling quite frustrated I contacted Pavel, the CEO of Zubax. He responded right away saying that both Zubax and Titan are currently out of stock of the GNSS module. He said he’d contact Titan on our behalf.
What has your experience been ordering from Titan Elite? I find their customer service to be terrible, especially considering they have the GNSS module listed as in-stock, and didn’t bother to tell us in our many attempts to communicate that it is actually out of stock.