SiK Radio setup

I have followed the documentation to setup a telemetry radio however it will not function. In windows, when I click “load settings” I get “failed to enter command mode” error (disconnected state/correct baud rate are set). I booted into linux mint and tried in mission planner there and got "error during system.TimeoutException: The operation has timed out [a lot more error text]

Admittedly this was a knockoff radio from ebay as all genuine models (holybro etc) seem sold out in my country atm. Has anyone got any advice from similar struggles?

Download SikRadio Config and click Load Settings

The usual reason fore this is you have mistakenly connected to the radio in Mission Planner before hitting the Load Settings button. Select the right Com but, Don’t connect, and try again.