Saving tlog files to cellphone

my apm’s data flash card doesn’t work. so I want to connect my apm 2.5 to my cell phone(galaxy tab 2 and galaxy s3) via cable and save the logs on it. but the problem is that when I press the connect button a woman says check connection!
also I can’t download parameters and it stays on zero percent.
how can I fix the problem?
any other idea to save tlog files?

Use Droidplanner or Andropilot and connect via telemetry