Pixhaw help 3.3.2

Hi, first of all so sorry for my bad english, I have questions.
1- I sold naza I have bought pixhawk on 3dr store and load firmware 3.3.2 hexa on mission planner v1.3.34. But I haven’t seen green status line while loading firmware, I have seen bule status line. Is it correct?
2- I could firmware, but It is verry diffucult for me. I changed sd card and format, I have changed usb cable, reset com port, different loading … Now while I am loading hexa firmware, pixhawk dont plug an play. It is automatic reset then loading firmware. I could load. Is it correct.
Thanks…

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