Not able to configure arducopter

I am trying to figure out if i possibly have a faulty arducopter board or i am not configuring something right. I downloaded APMplanner2 on my linux box. I was able to install the firmware to the arducopter. After that when i hit connect it shows it connects but it does not bring up the configuration screen it is like it is not connecting even though it shows to be connected. Does anyone have any insight on this?