DroneCAN / UAVCAN is not showing ID - 10's Name, HW Version, SW version in Cube Orange Plus

DroneCAN / UAVCAN is not showing ID - 10’s Name, HW Version, SW version in my Cube Orange Plus after clicking the MAVlink CAN-1 button in DroneCAN / UAVCAN. It is a problem. Also my Here 3+ GPS remains in Radio Failsafe Activated mode ( Single Flashing yellow LED Blink). From the very first connect it show SatCount 0 and GPS: No Fix. I need help.

For my case :

But normally it should show like: