Cube Orange Not Connecting to Mission Planner

Ground Control Software Mission Planner
#1

I’ve been at it for few hours now and I’m unable to connect my orange cube to Mission Planner.

From this site ArduPilot firmware : /Tools/MissionPlanner
I downloaded latest mission planner and driver file. Both files ending in .msi.and installed them. When I go to device manager, my com port reads “ProfiCNC CUBE - New Driver Required (COM17)”. It’s weird that it can sense the cube but a driver is still missing and I can’t figure out which driver I need.

If I open up Mission Planner, I’ll select Com17 115200 baud rate and click Connect. After 30 seconds, I get the message “No Heartbeat Packets Received”

When I click Details, I get the following message
Please check the following

  1. You have firmware installed (How can I do this without connecting to the Missoin Planner, maybe that’s the main issue)
    2 You have the correct serial port connected (which I do)
  2. PX4 - You have the microsd card installed. This isn’t PX4, but orange cube and yes 16GB card is installed
  3. Try a different USB port (I’ve tried all 3)

So can you please tell me which driver I’m missing or how do I install firmware without using mission planner?

Thank you for your help

#2

You should only need the “MissionPlanner-1.3.77.msi” file as it will get the drivers during the installation. Perhaps you overwrote good files with bad files.

1 Like
#4

I was able to install the firmware under Set up - Install Firmware Legacy. If I go to Set up - install firmware, I get the error that USB is not conn

Is there any reason why I’m unable to install from the “Install Firmware”?

@dkemxr

#5

Try updating Mission Planner to latest beta from the button at the bottom of the help screen.

#6

I recently went through this with a cube orange on a laptop that had recently been issued to me (read: didn’t have all my usual software on it). While I had the latest beta of MP I ended up having to install QGC to get all the drivers I needed. Once I did that I was able to install the latest firmware with MP.

#7

We have a similar issue, Somehow shocking how nasty it is to get the cube orange connected to mission planner. You would hope it to be plug and play! Here is our issue:

We have windows 10 pro. We finally removed our mission planner and installed the latest Stable mission planner, Run it as admin, then opened Contr+ F screen to Clean Drivers

Downloaded driver.msi files as prescribed

Then reboot Mission Planner, connected the Cube orange and found this:

Com4 ProfiCNC CUBE – New c, in the box of port options, but not the necessary one for the cube orange…

In device management same issue under port:

ProfiCNC CUBE - New driver required (COM4)

We followed instructions on this page and yet do not succeed…

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