Did you read through this:
https://ardupilot.org/plane/docs/common-terrain-following.html
And perhaps used the below tool to download data if the regular way via MP doesn’t work:
https://terrain.ardupilot.org/
You may also have to check your TERRAIN_ENABLE & TERRAIN_FOLLOW settings as required.
Also if your FC has a microSD slot make sure you have a card install and working.