MethodicConfigurator Motor Test Panel Blank

I’m using ver 2.9.3 to configure a quad and found that on stage ‘15_motor.param’ I can’t get the left panel showing the Frame Configuration and Motor Order Matrix to display. It just stays blank. The motors test OK in MP, but no luck in MC. Can anyone help with this?

https://drive.google.com/file/d/1wLAj0U_4iEGnX8KiGaz8x4L2tJtHTtKD/view?usp=sharing

Post a screenshot. Do you have an FC connected?

Here it works fine:

Thanks for the reply!

Flight Controller and Battery connected and this is the screen shot. The same for the Battery Plugin page.

It looks like the Plugin thinks there is no FC. The same for the Battery Plugin.

However I am not getting the Flight Controller Connection window at startup.

Except for the above Motor page everything was working fine.

I tried to fix it by doing a MC reinstall and I got this msg

MC will reset the FC so its talking to the FC, but when I try to write some parameters I get this message.

Both Battery and Motor plugins now don’t work. I’m using Windows 10 Security so it could be that causing the problem??

Any help appreciated!

There is something wrong with the access to the USB port on your computer.

The flight controller connection selection window only appears when the FC can not be automatically connected to.

Like the AMC software says: “Plugin requires flight controller connection” for the battery monitor and motor test plugins.

The “Parameter upload error” is a clear sign that there is no FC connection.

Are you waiting 7 seconds before starting the sw?
Try disabling the anti-virus.

Thanks for the reply.
I did another reinstall and I’m back to the original issue as below.
The Motor page shows this.

The battery page shows this so there is a FC connection and that plugin works.

Disabling the anti-virus makes no difference.

I also waited 7 seconds before running MC.

There ar no other warning msgs.

Peter

When the AMC is running there is a terminal window running in the background.
Paste the error messges displayed on that window.

2026-01-07 19:04:20,824 - ERROR - Command acknowledgment timeout after 0.8 seconds
2026-01-07 19:04:42,832 - WARNING - Failed to load motor test data from AP_Motors_test.json
2026-01-07 19:04:42,833 - ERROR - Failed to update frame configuration: No motor configuration found for frame class 1 and type 1
Exception in Tkinter callback
Traceback (most recent call last):
  File "tkinter\__init__.py", line 2074, in __call__
  File "ardupilot_methodic_configurator\frontend_tkinter_parameter_editor.py", line 983, in on_param_file_combobox_change
  File "ardupilot_methodic_configurator\frontend_tkinter_parameter_editor.py", line 573, in _update_plugin_layout
  File "ardupilot_methodic_configurator\frontend_tkinter_parameter_editor.py", line 633, in _swap_plugin_in_place
  File "ardupilot_methodic_configurator\frontend_tkinter_parameter_editor.py", line 740, in _load_plugin
  File "ardupilot_methodic_configurator\data_model_parameter_editor.py", line 1968, in create_plugin_data_model
  File "ardupilot_methodic_configurator\data_model_motor_test.py", line 130, in __init__
  File "ardupilot_methodic_configurator\data_model_motor_test.py", line 238, in _update_frame_configuration
  File "ardupilot_methodic_configurator\data_model_motor_test.py", line 207, in _configure_frame_layout
RuntimeError: No motor configuration found for frame class 1 and type 1

Thanks, Now I can fix that.

Fixed in version 2.9.4