Here 4 GPS stuck at white light

Hardware CAN Devices
1

Hello Experts,
I am facing a issue where my Here 4 GPS is stuck at white light randomly after some flights (happened on 7 new GPS out of 100),

Media (3)
Media (3)1600×1600 184 KB

Configuration:-
I am using PX4 (1.15.2) autopilot running on Cube orange+, with Here4 GPS

Once the solid white light appear, the GPS is not detecting by the PX4. I also uploaded Ardupilot but the problem remains the same.
I also tried to update the firmware on the Here4 GPS using ardupilot and mission planner [https://docs.cubepilot.org/user-guides/here-4/here-4-manual#id-3.-firmware-update](https://official website)
but a ? appears in the name column, No HW version, No SW version,
I am not able to communicate with the GPS through Drone CAN GUI tool, nor by U blox U centre tool,

Screenshot (11)
Screenshot (11)1920×1080 232 KB

I am attaching a log file and videos for reference June_12_HERE4_Issue
Please help me to solve the issue.

Thank You

2

Then you are in the wrong forum. The PX4 forum is here PX4 forum Or try the CubePilot forum.

3

@dkemxr Thank you soo much for your quick reply,
I uploaded the issue in PX4 and CubePilot forum also,
I asked help here because the problem is appearing with Ardupilot also…

Thank You