It had a battery failsafe well before the vent showing here which went to RTL. The pilot switched to Loiter and kept flying it looks like to me. Until the end…
Looks to me like @dkemxr and the report are saying much the same thing. Battery voltage went too low, and the pilot continued to fly despite the warnings and fail-safes.
The report looks accurate to me. Some of your battery related parameters are wrong for a 12S system. Critical voltage is too low and the Battery Voltage Compensation parameters are not right.
Neither really mattered in this case but they should be addressed immediately. And update the old firmware but perhaps you are just following some manufacturers bad advice in this regard.
The drone had a battery failsafe, and went into RTL. The pilot switched back to loiter and continued to fly. Doesn’t seem like a manufacturer issue to me.
Your pilot canceled both failsafe actions and flew it until it crashed. This is 100% pilot error (of the most basic kind), and the manufacturer’s report is accurate.
The report is also quite damning, and you should have a close look at how you conduct future operations with regard to safety of both equipment and personnel.
2nd is menuly RTL 12.16sec. but the battery critical failsafe is triggered 21.59sec approx. Time is when the drone flying. But bettry critical failsafe not set properly. When 2nd Auto RTL trigger battery voltage is already drop. If bettry critical failsafe set properly drone TRIGGER THE RTL and everything is fine.
Yes. 23.4V as a critical voltage for a 12S battery will do nothing useful, it’s crashed by that time. But, this doesn’t excuse the previous events cancelling FS RTL and continuing to fly.
FWIW, these are also wrong for 12S power:
MOT_BAT_VOLT_MAX,25.2
MOT_BAT_VOLT_MIN,22.2
Read and heed the advice given here as well as within that report. Your actions during that flight appear quite irresponsible, regardless of exactly how many failsafes were ignored.