ESC's not calibrating

We are using QGroundControl to program our drone, and are having problems with the FlyFun 40A V5 ESC’s. https://support.hobbywingdirect.com/hc/en-us/articles/19617056373395-Flyfun-series

This issue in QGroundControl is that the ESC’s say they calibrate, however, the motors still do not spin when attempting to test them. Could anyone point us to any resources as to why this is happening? We have seen that they are potentially not compatible with QGroundControl and need to be separately programmed but any information would help.

check this out.
ESC Calibration Issue with Pixhawk 4 in QGroundControl