DroneTag DRI won't allow me to connect through ground station laptop or find it on the app

I have the Dronetag DRI and I’m currently trying to get it to work with my Cube Orange+ and RFD900X telem module. I’ve set it up like the website says here Integration of Dronetag DRI | Dronetag Help but I’m getting no luck on connecting.

The DRI is not discoverable on the bluetooth phone app, and the telemetry can no longer be viewed through Mission Planner. I’ve gone through the troubleshooting steps but that did not solve the problem.

I’ve tried changing all the settings, tried matching baud rates in the telem module, etc. Verified wiring.

Any help is appreciated, thank you.